• phal'anx, n. Body of infantry in solid oblong formation; united or organised party or company contending for a cause. [Gk]

  • Consultative Learning integrates management consulting and structured learning principles to design, implement and measure organisational improvement initiatives.

  • Strategic Planning

    Clarify business direction by reviewing the environment to identify issues and opportunities. Organisations create their new future by utilising strategic planning. [ more ]

  • Organisational Development

    Organisational Development is a management improvement program designed to develop an organisations people to transition to new challenges. [ more ]

  • LEAN Management

    Achieve process excellence through proven LEAN practices. Gain a true competitive edge by employing operational strategies to increase productivity & bottom line. [ more ]

  • Employment Testing & People Management

    Build & maintain optimal organisation effectiveness. Retain key staff through training and mentoring, while aligning succession planning with the overall business strategy. [ more ]

  • Sales & Marketing

    From the implementation of a brand identity to profit maximising pricing structures, to the selection of optimal distribution channels and the functions they should perform. [ more ]

  • Organisation Effectiveness Profiling

    OEP is an advanced diagnostic tool used to identify & simplify the key team, department & organisational challenges that create barriers to change. [ more ]

  • Skills for Growth

    Skills for Growth is a workforce planning & development program designed to deliver customised training for employees from all industry sectors & job roles. [ more ]

  • Development Programs

    Successful strategies drive employee involvement & motivation through training & empowerment & create a common understanding of the need for change prior to implementation. [ more ]

  • Business Acumen Training

    Train your staff to understand your financial drivers, align to company strategic objectives and ‘get’ the connection between strategy and financial success. [ more ]

  • Business Courses

    Develop your business’s leadership by empowering your managers to perform at an advanced level with confidence and enable their teams to be innovative and productive. [ more ]

  • Manufacturing Courses

    This new approach to continuous improvement ensures the most up-to-date knowledge & skills through exposure to the latest business improvement techniques. [ more ]

  • Transport & Logistics Courses

    Optimise your business’s supply chain operations by developing a team with the knowledge & skills of the latest distribution practices, equipment use and procedural competence. [ more ]

Founded in 1997 by Managing Director Michael Dietrich, the Phalanx Group is a multi-disciplined management consultancy specialising in business transformation. We are experts in implementing business performance improvement in the functional areas of strategy, operations and people development.

Case Studies

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  • 5S Improvement

    Identifying the need for a market diversification strategy, our client required the expertise of an external consultant to develop and execute a market entry plan outside of the automotive industry.
    [ read more ]

  • Market Diversification Leads to Growth

    Identifying the need for a market diversification strategy, our client required the expertise of an external consultant to develop and execute a market entry plan outside of the automotive industry.
    [ read more ]

  • Gain Competitive Advantage Through Inventory Reduction

    Determined to maintain their reputation and position in the market place, senior management highlighted the need to evolve the organisation to meet the expectations of a new business environment. Their objective was to provide a tailored ‘just in time’ solution to meet customer requirements.
    [ read more ]

  • Benefits of Value Stream Mapping

    After 27 years, the current owners were seeking to optimise operations to prepare the business for sale. However driving lasting change while maintaining day-to-day operations proved difficult. Customer service issues began to surface, combining with increases in delivery errors and declining profits.
    [ read more ]

  • Skills & Organisational Development

    Over the past 12 months, the business has embarked on a managment re-structure to address issues of key role succession planning and strategy development.
    [ read more ]

  • Strategic Planning for Effective Business Development

    Our client is a leading manufacturing and service business within the highly competitive print industry and they found themselves in a mature, slow growing but dramtically changing market.
    [ read more ]

  • Lean in Healthcare & Service

    The client was a mid-sized manufacturer and supplier of healthcare solutions designed to fight disease states in seven major therapeutic areas including cardiovascular, neuroscience, gastrointestinal, infection, oncology, anaesthesia and respiratory.
    [ read more ]

  • From Chaos to Order: Introducing 5S

    A downturn in the market due to the global financial crisis saw sles value and volumes declining and many redundancies on the shop floor were required to stabilise the business and survive the crisis.
    [ read more ]

  • Lean Manufacturing & Global Price Pressures

    By remaining Australia’s geosynthetic specialist with local production capabilities, reducing margins due to global price sensitivities became an increasing risk. Challenges facing the business included:
    [ read more ]

  • Quality Assurance for Continued Success

    A reputation for high quality standards, a re-structuring of management and staff had lead to systems maintenance and ISO9001 certification lapsing.
    [ read more ]

  • Planning for a Strategic Exit

    Our first step was to conduct a Strategic Business Reiew Workshop that was custom designed to identify the specific weaknesses the business was experiencing.
    [ read more ]

  • Mapping Out the Future

    The objective is to continue growing the business and have the right people with the right competencies, systems and procedures imbedded throughout the business.
    [ read more ]

  • Agricultural Manufacturing

    Phalanx Consulting was engaged to develop and implement a Quality Management System capable of being certified and updated under ISO 9001.
    [ read more ]

  • Workplace Organisation for a Real Competitive Advantage

    Our client is a leading supplier of cutting tools for the woodworking industry. With a parent company located in Germany, the business operates centrally from Melbourne with support offices in Brisbane and New Zealand.
    [ read more ]

  • Australian Manufacturer

    Phalanx Consulting conducted and facilitated a full diagnostic review of the scheduling process through cross functional team workshops.
    [ read more ]

  • Government Department

    Our approach was to undertake a needs analysis and internal evaluations surveys to identify the root cause of the team issues. The results were compiled and presented back to the Department leadership team to create a broad acceptance and facilitated solution development process.
    [ read more ]

  • International Cosmetics Manufacturer

    An initial review of the business was undertaken by Phalanx Consulting using our Strategic Business Profiler to ensure all issues faced were recognised.
    [ read more ]

  • Independant Olive Grower

    An initial review of the business was undertaken by Phalanx Consulting using our Strategic Business Profiler to ensure all issues faced were recognised.
    [ read more ]

  • Client wanting to increase Market Penetration and Sales Growth

    Phalanx Consulting conducted a 2 day business analysis meeting with management and sales staff and facilitated a SWOT and GAP analysis.
    [ read more ]

  • National Engineering Services Company

    We worked directly with the business’s management and staff to develop and implement all facets of their Quality Assurance system.
    [ read more ]

  • Horse Shoe Manufacturer

    We worked directly with the business’s management and staff to develop and implement all facets of their OH&S system.
    [ read more ]

  • Computer Services, Training and Support Company

    Interviews with key staff were undertaken to assess personal views of the organisations structure, responsibilities, authority levels and workloads. Analysis of the position descriptions of key executive personnel was also completed.
    [ read more ]

  • Leading Manufacturing and Service Business

    A full business diagnostic review of the internal and external factors affecting the business was undertaken. This resulted in Phalanx facilitating the development of detailed objectives and capital, marketing and operational plans.
    [ read more ]

  • Upskilling to Upgrade Services

    To maintain and grow the depth of services provided, this expanding IT business benefitted from a Government assisted skills development program to upskill their entire workforce.
    [ read more ]

Testimonials

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  • Chris Kenny - MD - Markforce International

    “The feedback received was fantastic. It allowed us to identify what we do well and how we can improve. Several customers stated that they would use us more because we were focused on wanting to improve. I would recommend any business to participate in the unique profiling services offered by Phalanx Consulting.”

  • Terry Considine - CEO - Secon Freight Logistics

    “Although the Stakeholder Survey was to identify where our training needs could be required, we also found it very useful as an insight into how our clients view our company overall. Phalanx also assisted in the setting up of funding for the Skills for Growth program through the government. It’s a very tedious process but Phalanx were extremely helpful and efficient in their assistance, and had to deal with approximately 6 different training organisations to ensure we got the best outcome in relation to cost.”

  • Mark Hensell, MD - Henselite

    “Phalanx’s Business Review has provided us with a perspective to view our business more from an outside looking in viewpoint. In doing this, we have been able to pinpoint key areas of the business that need addressing and prioritise a future plan to address these areas. The Stakeholder Survey has helped us understand and get a ‘feel’ of our customer’s views and concerns. This has helped us in our dealings and communications with them, by giving us a greater understanding of their needs.”

  • Clyde Hawkins, MD - Fitweld Engineering

    “Phalanx has helped us to seek out the right funding and programmes for our needs which we alone could not have done. Once these were identified Phalanx was able to put them in place for us with minimal disruption to our normal day to day operations and work with us and guide us step by step towards our goals and objectives. Phalanx has helped the business become more focused on the important things rather than just the urgent things. More over we are looking forward to a more relaxed and smoother running business.”

  • Sophie Tanevski - LEAN CI Champion, Pneuvay Pty Ltd

    “Due to our new Lean processes developed through Phalanx, our inventory spending has been cut twofold and we have also created a lot more space on the factory floor and in the warehouse. Staff morale is slowly changing and people are getting more involved. The Continuous Improvement register has been a really good forum for staff of all levels to have an input into the business, very legitimate issues have been raised and resolved in a timely manner - it has opened up the lines of communication.”

  • Frank Ruzicka - Continental Pty Ltd

    “The Phalanx Team were excellent. They presented excellent opportunities for business diversification. Non-automotive has now become one of the company’s pillars of growth.”

  • - Photomapping Services

    “The strategic review workshops were a useful exercise. It was good for us to put our views forward as a group. It provided the structure for us to proceed with change relatively painlessly.”

  • James & Maureen Marks – Directors - Radford Furnishings

    “The consulting sessions enabled us to get together and express our views in an environment that helps and supports us. I feel exhilarated and empowered – satisfied that we can progress as a company. The coaching ensures we will move forward on all our key growth objectives.”

  • Judith Parsons – Director - Sweeney Todd Medical Waste

    “The implementation of the Action Plan has helped so much as we now have good workforce morale, an excellent absenteeism record and a brilliant safety record.”